한국간호과학회

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  • ANR (Asian Nursing Research)

ANR (Asian Nursing Research)

년도별 ‘권’과 ‘호’를 선택해 주세요 (ISSN 1598-2874(38권 4호까지), ISSN 2005-3673(38권 5호부터)

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제목 Developing Strategy: A Guide For Nurse Managers to Manage Nursing Staff's Work-related Problems
저자 : Amal Refaat Gab Allah; Hayam Ahmed Elshrief; Marwa Hassan Ageiz 게시일 : 2020년 08월 페이지 : p178~p187
저자 Amal Refaat Gab Allah; Hayam Ahmed Elshrief; Marwa Hassan Ageiz 게시일 2020년 08월 페이지 p178~p187 인쇄
파일 Developing Strategy A Guide For Nurse Managers to Manage Nursing.pdf
키워드 nursing staff; occupational stress; personnel turnover; workplace
Purpose: The purpose of this study was to assess nursing staff's work-related problems as perceived by
their managers and thereafter develop strategies that would serve as a guide for nurse managers to
manage these problems.
Methods: A descriptive research design was used. The participants included in the study consisted of the
following two groups: Group 1- a convenience sample of 150 first-line managers working at three
different hospitals; and Group 2-a panel of experts for the Delphi technique, selected using the
Snowball sampling technique. Tools for data collection included the following: Tool 1-questionnaire
about nursing staff's problems; Tool 2-Delphi technique to develop strategies for managing nursing
staff's problems; and Tool 3-opinionnaire format.
Results: The recruited first nurse managers were of the opinion that job stress, work overload, conflict,
workplace violence, poor performance, staff turnover, demotivation, lack of empowerment, and staff
absenteeism were among the common problems faced by staff nurses at work.
Conclusion: From the expert panelists’ perspectives, the newly developed strategy in this study was
considered valid; the researchers recommend the strategy developed in this study to be universalized in
different health care settings and used as a guide for nurse managers.